Return Policy
- Because our products are custom-made and personalized with your photos, we do not accept returns or issue refunds once your order has been confirmed.
- Each item is carefully crafted just for you, which means we’re unable to restock or resell personalized products.
- If your order arrives damaged or with an issue, please contact us within 48 hours at: eternaphotomagnets@gmail.com, and include clear photos of the item and its packaging.
- We’re committed to reviewing your case and providing a fair and timely resolution.